• To build participants’ understanding of innovation and creativity in the workplace, and their confidence contributing to transformation initiatives.

• Learn to apply human-centred and service design thinking to real workplace challenges.

• To identify and leverage individual and team “superpowers” using simple, repeatable frameworks that support co-creation and creative problem-solving.

• Gain confidence contributing to innovation and transformation initiatives.

• Build psychological safety and collaboration as a foundation for creative work.

• Unlock your team's creativity with simple, structured innovation processes.

• Cultivate a shared language and toolkit for problem-solving and ideation.

• Improve team collaboration and alignment in responding to service and system challenges.

• Build confidence in navigating and contributing to digital transformation.

• Increase morale by recognising and valuing individual strengths and input.

This module can be applied in a range of circumstances and ideal for team who are:

• Seeking to break out of "this is how we’ve always done it" mindsets.

• Seeking support ahead of or alongside digital transformation projects.

• Tasked with improving internal processes or public-facing services.

• Undergoing organisational change and wanting to innovate, not just adapt.

• Seeking to strengthen cross-functional collaboration and creative confidence across teams.