The question worth asking isn't whether to use Copilot for writing, it's how to use it so it stays a copilot, not an autopilot.

Disagreeing with the client about things like how to deliver on their objectives is, at times, an integral part of bespoke impact-focused training design.

Earlier this month NHS England published the new NHS Leadership and Management Framework alongside the first national NHS staff standard on line management

You have just been parachuted into a team that did not choose you and is still forming its first impression of how you work. What to do and what not to do in such a scenario.

‍Redundancies happen - but never easy. This guide is for leaders now working out what comes next.

Our attempt at trying to answer the ultimate question

There's a pattern we see often when a team brings us in to help them build a clearer way of working

Preparing for LGR: things leaders should be doing right now

The term describes a state where people are continuously monitoring multiple sources of information at the same time. You are present, but not entirely.

Human-centred writing is writing designed around the reader. That sounds straightforward, but a great deal of communication is still written around processes, systems, policies or internal organisational habits rather than the person receiving it.

Growth mindset is the belief that people can improve their abilities through learning, effort, feedback, experience and adaptation.

We’re delighted to announce that Teamshaper has been awarded the contract to provide the Intellectual Property Office business writing services for the next two years.

Great to have our case study featured in Training Journal

Learning from mistakes isn’t guaranteed. Here’s how to do that using root cause analysis techniques.

In most sectors, reputation sits alongside choice. In public services, there’s often no alternative so when trust is lost the repercussions are different.

Public policy development is happening in a very different environment to the one most current approaches were built for.

Why digital systems must be balanced with human understanding

When you need to deliver redundancies, the measure of leadership is not that you carried out the decision but how you handled the people affected

A lot has been written about authentic leadership in recent years. Human-centred, empathetic, compassionate leadership has become an expectation rather than an aspiration.