deliver / project & delivery for non-project teams

TLDR
For public sector teams delivering initiatives, improvements and everyday work. Shows how practical project management principles make delivery clearer, more consistent and easier to manage together.

This programme is for teams who are expected to deliver projects, change initiatives or multi-stakeholder pieces of work where members don’t have formal project management training - and don’t really need it. Typical groups include policy or strategy teams tasked with delivering new initiatives, operational service teams leading improvement projects, or cross-functional working groups coordinating change. It focuses on the practical side of delivery: giving teams simple, reliable tools and habits that make their work more structured, more predictable and easier to manage together.

The June 2025 refresh of the Project Delivery Capability Framework made delivery skills and language more consistent across government and public services. This programme helps non-project teams align their ways of working with that framework, raising their collective capability and confidence to deliver without requiring specialist project management expertise.

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    • Apply project management techniques that professionalise and streamline your team’s approach to delivery.

    • Use practical methods to manage time, risks and unexpected issues during project delivery.

    • Build reliable team habits that support consistent progress, even when circumstances change or challenges arise.

    • Use the language and expectations of the refreshed PDCF to understand your team’s current capability and identify areas to develop.

    • Clearer roles, fewer misunderstandings and better outcomes across the team.

    • Practical, easy-to-use tools for planning, prioritising and delivering work more effectively.

    • Improved confidence in tackling delivery challenges without formal project management expertise.

    • Stronger working habits that support consistent delivery across projects and ongoing work.

  • 09:30 – Welcome and introductions

    • Setting the scene: why delivery matters and what’s changing with the updated PDCF.

    • Sharing individual expectations for the day.

    09:45 – Expectations

    • Exploring what good delivery looks like for your team.

    • Mapping current delivery challenges and successes.

    10:00 – How we work now

    • Reflecting on current workflows and approaches.

    • Identifying pain points and opportunities for improvement.

    10:30 – Planning and prioritising work

    • Introducing simple planning tools: the 5-line plan, visual Kanban boards and basic timelines.

    • Practising how to break down work, set priorities and agree realistic timeframes.

    • Reducing duplication and drift through shared, visible planning.

    11:15 – Break

    11:30 – Roles, responsibilities and accountability

    • Clarifying who does what using a simplified RACI approach.

    • Aligning team roles with PDCF capability expectations.

    • Agreeing team norms for accountability and follow-through.

    12:15 – Managing time and staying on track

    • Exploring time management techniques that keep delivery focused and consistent.

    • Identifying common time drains and designing strategies to avoid them.

    • Building team rhythms: daily check-ins, weekly reviews, and project close-outs.

    13:00 – Lunch

    13:45 – Managing risks, issues and performance

    • Identifying common risks and blockers.

    • Using practical, lightweight tools to manage risks early and effectively.

    • Discussing how to maintain momentum during challenging phases of delivery.

    14:30 – Working through change

    • Understanding how to adapt plans and priorities when circumstances shift.

    • Building resilience and responsiveness as a team.

    • Supporting each other to stay connected and productive during change.

    15:15 – Break

    15:30 – Building better habits

    • Identifying the habits that support or undermine consistent delivery.

    • Agreeing small, specific changes that will make a big difference.

    • Embedding these habits into everyday work, aligned with the PDCF.

    16:15 – Commitments and next steps

    • Reflecting on key takeaways.

    • Agreeing personal and team commitments to take forward.

    • Setting up follow-up steps and review points.

    16:30 – Close

  • Discovery

    Before the workshop, we gather insight into your team’s goals, challenges and ways of working. This may include short conversations with key stakeholders, a questionnaire, or if useful a GC Index team profile which is a data-led tool that helps us understand how your team creates impact. (The GC Index is OPTIONAL and can be added if you’d like a deeper diagnostic.)

    Workshop

    A full-day session, delivered face to face or virtually, focused on your team’s live challenges and objectives. For smaller teams or focused topics, the workshop can sometimes be run as a half-day.

    One-to-one coaching (OPTIONAL)

    Following the workshop, individual coaching can be offered to selected team members to reflect on their role, strengthen their influence and practice applying the learning in practice on a one-to-one basis.

    Follow-up session (OPTIONAL)

    Around two months later, we can run a short virtual follow-up session to review progress, share learning and refresh commitments.

    This modular approach keeps costs transparent and flexible - you can include all elements for a complete development journey or select just the parts that best fit your team’s needs and budget.

Teamshaper's Innovate training module