• Apply project management techniques that professionalise and streamline your team’s approach to delivery.

• Use practical methods to manage time, risks and unexpected issues during project delivery.

• Build reliable team habits that support consistent progress, even when circumstances change or challenges arise.

• Use the language and expectations of the refreshed PDCF to understand your team’s current capability and identify areas to develop.

• Clearer roles, fewer misunderstandings and better outcomes across the team.

• Practical, easy-to-use tools for planning, prioritising and delivering work more effectively.

• Improved problem-solving and early intervention strategies to keep delivery on track.

• Stronger working habits that support consistent delivery across projects and ongoing work.

09:30 – Welcome and introductions

• Setting the scene: why delivery matters and what’s changing with the updated PDCF.

• Sharing individual expectations for the day.

09:45 – Expectations

• Exploring what good delivery looks like for your team.

• Mapping current delivery challenges and successes.

10:00 – How we work now

• Reflecting on current workflows and approaches.

• Identifying pain points and opportunities for improvement.

10:30 – Planning and prioritising work

• Introducing simple planning tools: the 5-line plan, visual Kanban boards and basic timelines.

• Practising how to break down work, set priorities and agree realistic timeframes.

• Reducing duplication and drift through shared, visible planning.

11:15 – Break

11:30 – Roles, responsibilities and accountability

• Clarifying who does what using a simplified RACI approach.

• Aligning team roles with PDCF capability expectations.

• Agreeing team norms for accountability and follow-through.

12:15 – Managing time and staying on track

• Exploring time management techniques that keep delivery focused and consistent.

• Identifying common time drains and designing strategies to avoid them.

• Building team rhythms: daily check-ins, weekly reviews, and project close-outs.

13:00 – Lunch

13:45 – Managing risks, issues and performance

• Identifying common risks and blockers.

• Using practical, lightweight tools to manage risks early and effectively.

• Discussing how to maintain momentum during challenging phases of delivery.

14:30 – Working through change

• Understanding how to adapt plans and priorities when circumstances shift.

• Building resilience and responsiveness as a team.

• Supporting each other to stay connected and productive during change.

15:15 – Break

15:30 – Building better habits

• Identifying the habits that support or undermine consistent delivery.

• Agreeing small, specific changes that will make a big difference.

• Embedding these habits into everyday work, aligned with the PDCF.

16:15 – Commitments and next steps

• Reflecting on key takeaways.

• Agreeing personal and team commitments to take forward.

• Setting up follow-up steps and review points.

16:30 – Close

Full-day programme
Delivered virtually or face-to-face.

One-to-one coaching (following the training)
After the team session, selected team members may receive individual coaching to:

• Reflect on their role within the team.

• Strengthen their contribution to delivery and collaboration.

• Work through specific challenges or goals.

Follow-up session (3 months later)
A 2-hour virtual session to:

• Reconnect as a team.

• Review progress and challenges.

• Refresh commitments and embed learning.