deliver / working better together in a hybrid public sector

This programme is for public sector teams whose members are based in different locations and rarely all in the same place. It focuses on how to deliver work: whether day-to-day tasks, projects or change initiatives, more effectively and more collaboratively. Using practical project management techniques adapted for the public sector, the programme helps teams improve how they plan, prioritise, communicate and support each other, even when working apart.

    • To apply project management techniques that help your team plan, prioritise and deliver work more effectively in a hybrid environment.

    • To use practical methods for managing time, risks and unexpected issues, so that delivery stays on track.

    • To build team habits that support consistent progress, even when people are working in different places or under pressure.

    • To strengthen how your team works together by improving communication, collaboration and shared responsibility.

    • Clearer roles, fewer misunderstandings and better outcomes across the team.

    • Practical, easy-to-use tools for planning, tracking and delivering work.

    • Improved problem-solving and early intervention strategies to keep things moving.

    • Stronger working relationships and habits that support delivery and job satisfaction.

  • 09:30 – Welcome and introductions

    09:45 – Expectations

    10:00 – How we work now

    • Reflecting on how the team currently works: what’s working, what’s not.

    • Exploring the impact of being in different locations on delivery, communication and morale.

    • Identifying shared challenges and opportunities.

    10:30 – Planning and prioritising work

    • Introducing simple project planning tools adapted for public sector teams.

    • Practising how to break down work, set priorities and agree realistic timelines.

    • Using shared planning to reduce duplication, drift and overload.

    11:15 – Break

    11:30 – Roles, responsibilities and accountability

    • Clarifying who does what, and how the team stays aligned.

    • Using the RACI model to define roles clearly across projects and tasks.

    • Agreeing how to hold each other to account in a supportive way.

    12:15 – Managing time and staying on track

    • Exploring time management techniques that work in hybrid teams.

    • Identifying common time drains and how to avoid them.

    • Agreeing team habits that support focus, flow and follow-through.

    13:00 – Lunch

    13:45 – Managing risks, issues and performance

    • Identifying common risks and blockers in dispersed teams.

    • Using simple tools to spot issues early and respond quickly.

    • Discussing how to maintain performance and motivation when working apart.

    14:30 – Working through change

    • Using project tools to manage change as a team.

    • Understanding how to stay productive and connected during uncertainty.

    • Supporting each other through transitions and shifting priorities.

    15:15 – Break

    15:30 – Building better habits

    • Identifying the habits that help or hinder delivery.

    • Agreeing small changes that will make a big difference.

    • Planning how to embed these habits into everyday work.

    16:15 – Commitments and next steps

    • Reflecting on what’s been learned.

    • Agreeing what the team will do differently from tomorrow.

    • Setting up next steps and follow-up.

    16:30 – Close

  • Full-day programme
    Delivered virtually or face to face

    One-to-one coaching (following the training)

    After the team session, selected team members may receive individual coaching to:

    • Reflect on their role within the team

    • Strengthen their contribution to delivery and collaboration

    • Work through specific challenges or goals

    Follow-up session (3 months later)

    A 2-hour virtual session to:

    • Reconnect as a team

    • Review progress and challenges

    • Refresh commitments and embed learning

  • As a GC Index partner, Teamshaper uses this data-led tool to shape a programme that’s truly tailored to your team. The GC Index focuses on how people naturally contribute: not personality, but impact.

    We use the Team View feature to combine individual profiles into a visual map of your team’s collective style. This helps us design a programme that fits how your team actually works, giving it the best chance of lasting impact.

    It also raises awareness within the team of what kind of team they are: where their collective energy sits, where there may be untapped potential and how they can work together more effectively across locations.