• To help team members recognise and shift unhelpful internal states using body, breath and inner dialogue.

• To influence emotional dynamics in teams through presence, language and self-regulation.

• To learn how to support others effectively without taking on their emotional load.

• To embed simple practices and team habits that promote calm, trust and collaboration.

• Your team members being able to deal with the difficulties the job presents with resilience and composure.

• Members of your team applying simple, practical tools to manage their emptions in a sustainable and collaborative manner.

• Members gaining self-awareness and relational insight to lead and collaborate with greater calm, clarity and connection.

• Your team building stronger working habits that support emotional balance, building trust and co-regulating in the moment.

• The module lays the foundation for deeper personal development and wider cultural transformation.

This module is relevant in a wide range of personal and team settings, particularly where emotional demands and workplace pressure are high. It can be applied to:

• Support teams regularly exposed to distressing material, such as those dealing with crime, abuse or injury, by helping them build emotional resilience without slipping into burnout or emotional suppression.

• Help frontline staff manage occasional verbal abuse or hostility from the public, equipping them with tools to protect their emotional wellbeing while maintaining professionalism.

• Enable teams working under high pressure, including tight deadlines, high expectations or resource constraints, to manage stress both individually and collectively.

• Support managers and team leaders in finding the right balance between empathy and professionalism, avoiding over-involvement in staff’s personal lives without becoming emotionally distant.

• Promote a deeper understanding of emotional intelligence: what it is, why it matters in today’s workplace, and how to apply it authentically and effectively in a team or organisational setting.