present / speak with confidence at work
TLDR
For teams who want to feel more confident when they speak and communicate more clearly together. The programme starts with the individual experience of speaking and receiving immediate feedback, and builds towards a more confident, aligned and effective team voice in everyday work.
This programme helps teams build confidence in spoken communication by starting with the individual and finishing with the team.
Most people believe they are less confident speakers than those around them. Many are surprised to discover that others feel the same. This programme creates a safe and practical environment where people speak, receive immediate feedback and make small but often transformational adjustments to how they come across.
As individuals grow in confidence, the focus shifts to how the team communicates together. Through shared practice, reflection and feedback, teams develop greater ease, consistency and connection in how they speak about their work. Going through this experience together is a powerful bonding process, creating trust, psychological safety and a ‘house style’ of communicating that carries into day-to-day work.
The result is a team that speaks with more confidence, clarity and presence, and supports one another when communicating in shared spaces.
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To build confidence in speaking by helping individuals experience how small changes can significantly improve clarity and presence
To help participants realise that many people feel less confident than they appear, and that confidence can be built quickly through practice and feedback.
To practise practical techniques for structure, voice and delivery through live speaking and immediate feedback
To develop greater awareness of how communication feels and lands across the team
To strengthen how the team communicates together, creating a more consistent and supportive way of speaking
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Increased confidence and ease when speaking in everyday work situations
Immediate, practical improvements in clarity, delivery and presence through live feedback
A shared understanding of what effective spoken communication looks and feels like within the team
Stronger connection and trust built through a meaningful shared learning experience
A more consistent and confident team presence
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Discovery
Ahead of the workshop, we gather a light set of insights to understand the team, its context and objectives. This may include a short questionnaire, brief conversations, or, if useful, an optional GC Index team profile for a deeper diagnostic.Workshop
A full-day session, delivered face to face or virtually. The workshop is highly practical and experiential, centred on live speaking, immediate feedback and shared reflection, using situations and examples the team recognises from their work.Optional one-to-one coaching
Individual coaching sessions can be added for selected team members to deepen learning and support application in practice.Optional follow-up session
A short virtual session around two months later to reflect on progress, share learning and revisit commitments. -
09:30 – Welcome and introductions
Setting the tone for the day. Reviewing pre-course themes and creating a safe and supportive environment for speaking and feedback.09:45 – How we show up when we speak
Exploring confidence, perception and assumption. How confident do we feel when we speak, and how confident do others appear?10:15 – First impressions and vocal audit
Each participant delivers a short introduction. The trainer provides immediate, practical feedback on clarity, confidence and presence, often leading to rapid and noticeable shifts.11:00 – Break
11:15 – The Star Quality model
Exploring the seven elements of effective spoken communication: structure, voice, body, eye contact, passion, pauses and presence.12:00 – Speaking as a team
Group exercises in pairs and trios to practise shared explanations and joint delivery. Developing awareness of how the team sounds when different people speak.12:30 – Lunch
13:15 – Preparation and confidence tools
Using confidence cards, rehearsal techniques and vocal warm-ups to prepare for spoken communication with greater ease and assurance.14:00 – Voice, breath and body
Practical techniques to support vocal strength, clarity and presence, including when to slow down, pause and ground delivery.14:45 – Break
15:00 – Dress rehearsal
Delivering short work-related messages using real scenarios. Live feedback and refinement focused on confidence, simplicity and presence.15:45 – Commitments
Agreeing individual and shared commitments. What will we do differently in how we speak and support each other from tomorrow?16:30 – Close
