delegating to Copilot

Practical Copilot training for public sector professionals

Half-day masterclass for public sector professionals already using Microsoft Copilot who want to make better decisions about what to hand to it, how far to rely on what comes back and what must remain theirs.

Getting a good answer from Copilot is only half the skill. The other half is judgement: what should you delegate to Copilot, how much should you check what it gives you and what must remain yours? These are the same questions any manager answers when handing work to someone else, and in public sector roles, where regulation and scrutiny raise the stakes, they are crucial.

This hands-on masterclass gives you a practical framework for those decisions, applied to realistic workplace scenarios and examples participants send in advance.
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  • By the end of the session, participants will be able to:

    • Apply a practical framework for deciding what to delegate to Copilot based on task suitability, risk, oversight and accountability.

    • Challenge Copilot outputs in proportion to the risk and consequence of getting them wrong.

    • Decide when an output is reliable enough to use, without under-checking or over-checking.

    • Recognise the signals that should increase or decrease confidence in Copilot output.

    • Identify what must remain theirs when they delegate work to Copilot.

  • This is a practical, hands-on masterclass. Participants practise effective delegation through hands-on Copilot exercises using realistic workplace scenarios, including examples submitted in advance, and leave with a practical delegation decision framework they can apply immediately.

    • Half-day masterclass (3.5 hours)

    • Can be extended to a full day as part of a bespoke programme

    • Delivered in person or virtually

    • Mixed groups from across teams

    • Level set to match the group on the day

    • Participants are invited to submit examples in advance so these can be worked through during the session

    • Up to 20 participants

    • From £1,800 per session

  • 09:30 - 09:45 | Introduction
    From getting good answers to making good judgements: where participants currently trust, question or rely on Copilot.

    09:45 - 10:30 | What should you delegate?
    Applying a practical delegation framework covering task suitability, risk, oversight and accountability to tasks from your own work.

    10:30 - 11:15 | Challenge in proportion
    Questioning Copilot’s assumptions and evidence, and matching the level of challenge to the risk and consequence of the task.

    11:15 - 11:30 | Break

    11:30 - 12:15 | When is good enough, good enough?
    The cost of both under-checking and over-checking, the signals that should raise or lower your confidence in an output, and deciding when it’s reliable enough to use.

    12:15 - 12:45 | What must remain yours
    Staying accountable for the work you delegate, and recognising the decisions and judgements that can’t be handed to Copilot.

    12:45 - 13:00 | Key takeaways
    Your personal delegation principles and the behaviours you’ll apply immediately.

Combine with Prompt like a Pro