present / voice of the leadership team

This programme is designed for leadership teams in public sector organisations who want to speak with one voice: clearly, consistently and confidently. It helps teams align not just what they say, but how they say it: tone, delivery, presence and impact.

Whether communicating internally, leading transformation, engaging with media or working across departments, this programme supports leadership teams in showing up as one united voice, reinforcing trust, clarity and cohesion across the organisation.

    • To help your leadership team develop a shared approach to verbal communication, so you sound like one team, not a collection of individuals.

    • To practise the vocal, physical and structural techniques that create clarity, confidence and consistency in spoken leadership.

    • To strengthen the way your leadership team shows up together, whether in meetings, briefings, media appearances or internal events.

    • To develop practical ways to align tone, presence and delivery across different formats and audiences, supporting transformation, change and cross-organisational work.

    • A leadership team that sounds more joined up, more confident and more consistent in how it speaks.

    • Clearer expectations and shared standards for how leadership is delivered verbally across the organisation.

    • Stronger alignment and mutual support within the team, helping leaders feel more connected and less exposed.

    • Practical tools and techniques that can be applied immediately to improve spoken communication, influence and impact.

    • Greater confidence in representing the organisation externally and internally, especially during change or transformation.

  • Stage 1 – GC Index profiling

    Each team member completes a GC Index assessment. We use Team View to map the team’s collective energy and contribution style. This helps us understand how the team naturally operates and where communication strengths and gaps may lie.

    Stage 2 – Pre-course survey

    Participants complete a short survey exploring:

    • What they believe the leadership voice should sound like

    • What it currently sounds like

    • Where the gaps are

    This shapes the training and highlights alignment challenges.

    Stage 3 – Full-day face-to-face training

    A practical, high-energy day focused on tone, delivery and presence. Based on the Teamshaper’s Present module, adapted for leadership teams.

    Stage 4 – One-to-one coaching

    Each participant receives a 55-minute coaching session to:

    • Reflect on their personal delivery style

    • Align with the team tone

    • Build vocal confidence

    Stage 5 – Half-day face-to-face integration session

    We bring the team back together to:

    • Rehearse key leadership messages

    • Practise speaking as one in different formats

    • Receive feedback and refine delivery

    • Refresh commitments and embed learning

  • 09:30 – Welcome and introductions
    Setting the tone for the day. Reviewing pre-course survey themes and expectations.

    09:45 – What is our leadership voice?
    Exploring how the team currently sounds. What do people hear and feel from your leadership? What do you want to be known for?

    10:15 – First impressions and vocal audit
    Each leader delivers a short intro. Group and facilitator feedback on tone, clarity and alignment.

    11:00 – Break

    11:15 – The Star Quality model
    Exploring the seven elements of impactful delivery: structure, voice, body, eye contact, passion, pauses and presence.

    12:00 – Speaking as a team
    Group exercises to practise aligned delivery in pairs and trios. How do we sound when we speak together?

    12:30 – Lunch

    13:15 – Preparation and confidence tools
    Using confidence cards, rehearsal techniques and vocal warm-ups to prepare for high-stakes delivery.

    14:00 – Voice, breath and body
    Practical techniques to support vocal strength, clarity and presence. Managing nerves and boosting confidence.

    14:45 – Break

    15:00 – Dress rehearsal
    Delivering short leadership messages in different formats (e.g. town hall, media, internal briefings). Feedback and refinement.

    15:45 – Commitments
    Agreeing shared standards for verbal leadership. What will we do differently from tomorrow?

    16:30 – Close

Teamshaper's Present training module