coaching & developing others

Full-day module within the Leadership Pathway, for leaders growing the capability of the people below them and building a pipeline of successors.

Focused on the practical skills of delegation, coaching and feedback - moving from doing the work yourself to developing people who can do it well.

Marie Thake, Associate Trainer at Teamshaper
back to the leadership pathway
Lead - a Teamshaper training module

    • To understand the shift from teaching to enabling, and know when to coach versus when to direct.

    • To identify what genuinely motivates each person you manage, not just what motivates you.

    • To delegate effectively - clear on task, authority, accountability and support - not just handing over work.

    • To coach using the GROW model, and give feedback that reinforces and redirects behaviour clearly.

  • 09:30 – 09:45
    Welcome and introductions
    Setting the tone for the module, reviewing pre-course themes and expectations.

    09:45 – 10:30
    What coaching and developing others really means
    The shift from teaching to enabling, and knowing when to coach and when to direct.

    10:30 – 11:15
    What motivates people
    Using the Motivation & Engagement worksheet to identify each person's top intrinsic and extrinsic motivators.

    11:15 – 11:30
    Break

    11:30 – 12:15
    Delegation pairs
    Using the Delegation Planner - task, authority, accountability, support - to practise a real delegation conversation, with partner feedback on clarity.

    12:15 – 13:00
    The SMART objective drill
    Writing a SMART objective aligned to your team's wider priorities, so it's tied to something beyond the immediate task.

    13:00 – 13:45
    Lunch

    13:45 – 14:30
    GROW coaching trios
    Rotating through Coach, Coachee and Observer roles, using the GROW worksheet (Goal, Reality, Options, Way forward), with evidence-based observer feedback on what unlocked thinking.

    14:30 – 15:15
    Four-stage feedback
    Practising both reinforcing and redirecting feedback in pairs, scripted to real behaviours and impact.

    15:15 – 15:30
    Break

    15:30 – 16:00
    Bringing it together
    Applying delegation, coaching and feedback to one real person you are currently developing.

    16:00 – 16:30
    Commitments and close
    Agreeing what you will do differently from tomorrow, and how it connects to the shared standards set at pathway kickoff.