speaking with confidence

By the end of the session, participants will be able to:

• Speak with more confidence and composure in everyday situations

• Get to the point clearly so others can follow and respond

• Structure what they say so messages are easy to understand

• Use voice, pace and pauses to improve clarity and presence

• Manage nerves and stay steady when under pressure

• Adapt how they speak depending on audience and context

This is a practical, hands-on masterclass. Participants practise speaking in short, realistic scenarios such as explaining a piece of work, contributing in a meeting or responding on the spot. Each section introduces a simple technique, followed by immediate practice and feedback. The focus is on small adjustments that quickly improve how participants come across when they speak.

• Half-day masterclass (3.5 hours)

• Can be extended to a full day to cover additional objectives

• Delivered in-person or virtually

• Mixed groups from across teams

• Level set to match the group on the day

• Up to 20 participants

• From £1,800 per session

09:30 – 09:45
Introduction and setting the tone

09:45 – 10:30
Confidence and how you come across when speaking
Each participant delivers a short introduction and receives feedback on tone, clarity and first

10:30 – 11:15
Structuring what you say so it is clear and easy to follow
Working through a simple set of questions - why, what, who, where and how - to structure a clear, well-prepared message.

11:15 – 11:30
Break

11:30 – 12:15
Voice, pace and delivery
Exploring the Star Quality model's use of voice, pause and physical presence to bring delivery to life.

12:15 – 12:45
Practising real scenarios with feedback
Delivering short, prepared messages with immediate feedback on clarity, confidence and delivery.

12:45 – 13:00
Key takeaways and application
Agreeing one or two things to do differently in how you speak from tomorrow.