emotional intelligence for leaders

Half-day workshop for public sector professionals in leadership or management roles who want to strengthen how they lead through awareness of themselves and others

Focused on how emotional intelligence shows up in leadership: how you respond, how you communicate and how your behaviour shapes others.

    • Understand how emotional intelligence influences leadership style and impact

    • Recognise how your reactions, tone and behaviour affect others

    • Develop greater awareness of your own emotional patterns in leadership situations

    • Apply simple techniques to stay composed and deliberate when leading

    • Strengthen awareness of how others experience your communication

    • Communicate with clarity and intent in situations involving people, performance or challenge

  • This is a practical, exercise-led session focused on leadership capability.

    Participants work through real leadership situations, exploring how emotional responses shape communication, decisions and relationships. The session combines reflection, structured exercises and practical application, so approaches can be used immediately in day-to-day leadership.

  • Half-day workshop (09:30–13:00)
    Delivered in-person or virtually
    Up to 20 participants
    From £1,800 per session

  • 09:30 – 09:45
    Introduction and context
    Emotional intelligence as a leadership capability

    09:45 – 10:30
    Self-awareness in leadership
    Understanding patterns, triggers and impact on others

    10:30 – 11:15
    Staying composed as a leader
    Responding deliberately in challenging situations

    11:15 – 11:30
    Break

    11:30 – 12:15
    Reading others
    Understanding how people respond, engage and react

    12:15 – 12:45
    Leading through communication
    Tone, presence and clarity in leadership interactions

    12:45 – 13:00
    Key takeaways and application

Lead - a Teamshaper training module