emotional intelligence for leaders
Half-day masterclass for public sector professionals in leadership or management roles who want to strengthen how they lead through awareness of themselves and others
Focused on how emotional intelligence shows up in leadership: how you respond, how you communicate and how your behaviour shapes others.
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Understand how emotional intelligence influences leadership style and impact
Recognise how your reactions, tone and behaviour affect others
Develop greater awareness of your own emotional patterns in leadership situations
Apply simple techniques to stay composed and deliberate when leading
Strengthen awareness of how others experience your communication
Communicate with clarity and intent in situations involving people, performance or challenge
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This is a practical, exercise-led masterclass focused on leadership capability.
Participants work through real leadership situations, exploring how emotional responses shape communication, decisions and relationships. The session combines reflection, structured exercises and practical application, so approaches can be used immediately in day-to-day leadership.
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Half-day masterclass (3.5 hours)
Can be extended to a full day to cover additional objectives
Delivered in-person or virtually
Mixed groups from across teams
Level set to match the group on the day
Up to 20 participants
From £1,800 per session
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09:30 – 09:45
Introduction and context
Emotional intelligence as a leadership capability09:45 – 10:30
Self-awareness in leadership
Understanding patterns, triggers and impact on others10:30 – 11:15
Staying composed as a leader
Responding deliberately in challenging situations11:15 – 11:30
Break11:30 – 12:15
Reading others
Understanding how people respond, engage and react12:15 – 12:45
Leading through communication
Tone, presence and clarity in leadership interactions12:45 – 13:00
Key takeaways and application
