innovate / leadership support for digital transformation
TLDR
For leadership teams overseeing digital transformation. Helps you stay clear, consistent and constructive: cutting noise, building trust and giving the project the backing it needs to succeed.
A leadership enablement programme to ensure digital transformation is influenced, supported and championed from the top.
This programme is designed for leadership teams in public sector organisations undergoing digital transformation. It ensures that leaders are engaged early and remain connected throughout the journey, playing an active, confident and collaborative role in enabling change.
It responds to a common challenge in transformation work: leaders are often expected to support change without being given the space, tools or clarity to do so effectively. This programme creates that space, helping leadership teams align, build trust and engage with the transformation project in a way that adds value and momentum.
This programme runs in parallel with the transformation project itself and the team delivering it. Using practical tools from service design, innovation thinking and team psychology, the programme builds confidence, clarity and collaboration across the leadership group. It ensures that digital transformation is not something that “happens to” the organisation, but something its leaders shape and champion, in partnership with those delivering it.
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Understand what innovation and creativity look like in a digital transformation context.
Use human-centred and service design thinking to explore challenges and opportunities.
Recognise and apply individual and collective leadership strengths to support change.
Build the trust, collaboration and psychological safety needed for innovation to thrive.
Stay aligned and engaged throughout the transformation, with clarity and purpose.
Strengthen the relationship between leadership and the project team.
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A leadership team that feels informed, involved and confident in its role.
Stronger alignment between leadership and the project team from the outset.
Smoother delivery with fewer surprises or miscommunications.
A shared language and toolkit for creative problem-solving and decision-making in a digital context.
Morale boost and ownership through recognition of leadership strengths and contributions.
A project team that feels supported and understood.
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Full-day workshop (before project specification is finalised)
Audience: leadership team. Project team joins two key sessions.
Purpose: build alignment, explore priorities and shape the project while there’s still time to influence it, with clear focused leadership input.
Key moments:
Leadership-only sessions on mindset, strengths and innovation.
Project team joins mid-morning to share early thinking and gather feedback.
Project team rejoins at the end to hear leadership input and commitments.
Key outputs are summarised and shared with the project team to inform planning.
Project launch check-in
Audience: leadership + project team
Format: 2-hour virtual session
Purpose: review the finalised plan, clarify roles and confirm how leadership will stay involved.
Regular facilitated 1-hour virtual drop-ins
Audience: leadership team. Project lead attends to provide updates.
Purpose: keep leadership informed, engaged and supportive throughout delivery.
Frequency: monthly, though can be more or less frequent, depending on the length and complexity of the project.
Top-line progress reports are shared between sessions to track progress and highlight obstacles.
These sessions are focused, practical and designed to support — not manage — delivery.
Final leadership debrief
Audience: leadership team. Project team contributes a short reflection.
Format: 2-hour session
Purpose: reflect on results of the project and the role of the leadership team, celebrate success and capture lessons for future change.
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09:30 – Welcome and introductions
Setting the tone for the day and the transformation ahead.09:45 – Leadership expectations and concerns
Exploring hopes, concerns and what leaders need to feel confident and accountable.10:30 – Challenging mindsets
Sorting real "we've always done it this way" beliefs against evidence-based alternatives, using an innovation myths exercise and a fixed-to-growth mindset prompt sheet.11:15 – Break
11:30 – What’s being proposed and why
Project team shares early thinking, goals and assumptions.
Open Q&A to clarify scope and direction.
(Joint session: leadership + project team)12:15 – Discovering leadership strengths
Mapping each leader's individual strengths, then affinity-mapping them as a team to see where the group's collective "superpowers" sit - and where the gaps are.13:00 – Lunch
13:45 – Designing with empathy
Building an empathy map and journey map for a real stakeholder group (staff or citizens), to surface needs and friction points a transformation plan might otherwise miss.14:30 – Generating and prioritising ideas
Running a timed Crazy 8s round - eight ideas in eight minutes - then placing them on an effort/impact matrix to agree where leadership input is worth spending.15:15 – Break
15:30 – Commitments and integration
Leadership shares key takeaways and commitments.
Project team rejoins to hear outputs and reflect on how they’ll shape the plan.
(Joint session: leadership + project team)16:30 – Close
